Design

The latest generation XPS 13 2-in-1 is a stunner. Dell has tweaked the design in all the right areas to create one of the best looking laptops in its class, and it starts with the CNC aluminum chassis. While somehow thinner and lighter than ever, the new design still feels very sturdy. Even with the body ranging from just 7 mm to 11 mm in thickness, there’s very little flex in the chassis at all, even with the laptop open. The silver finish on the outside offers a nice texture while being resistant to fingerprints. And even though this is a 2-in-1 laptop, it still only weighs 1.32 kg / 2.9 lbs.

Dell offers two color choices, providing a small bit of personalization that many will appreciate, but the choices only apply to the interior, where you can opt for the more traditional black with the carbon fiber composite keyboard deck, or you can choose an arctic white interior which features a woven glass fiber with a titanium oxide coating to provide a pearlescent sheen, as well as UV protection to prevent yellowing of the color over time, and stain resistance as well. The arctic white looks and feels stunning, with a great texture for your wrists to rest on, although with a negative we will get to in a moment.

Opening the laptop is a joy, thanks to a variable torque hinge, which gets progressively tighter as the display opens, which allows the laptop to be opened easily, yet still be usable with touch. The hinge rotates and progressively raises the back of the laptop up, which is something that several laptops do that is not great for ergonomics, but the lift is subtle enough that it is not a big issue. Dell has also smartly added rubber pads to the hinge, so when it lifts the rear of the laptop up, it maintains a firm grip on the desk, eliminating one of the biggest issues with this design.

The display area is wonderfully large, and with Dell moving to a 16:10 aspect ratio, the taller display eliminates the large chin seen on many competitors laptops. The thin bezels house a tiny 4-element webcam in the correct location, and although it is just a 720p webcam, Dell is utilizing temporal noise reduction to improve video quality by using multiple frames concurrently to remove graining and noise from the video.

Dell has outfitted the XPS 13 7390 2-in-1 with their second generation MagLev keyboard, and if there was a weak point so far, this would be it. Dell has done this to save space – the MagLev keyboard is 24% thinner than a typical keyboard, and Dell has tuned it to be quieter and softer than before. But the extreme thinness means that there is just not a lot of keyboard travel, and typing on this will take some getting used to. It also means that Dell has flattened out the keys, so touch typists may be caught off-guard by the lack of any kind of contour.

Dell has also placed the power key in the keyboard, which isn’t ideal for a 2-in-1 device, and meaning the fingerprint reader may not be in a suitable location when using the laptop. It also means you could accidently turn the laptop off when typing, but Dell is far from being the only one to put the power button here.

Our review unit is the Artic White model, and while the keyboard deck feels great and the white color is wonderful to look at, white keys with white backlighting is never a good combination; so be aware of that if you do prefer the white. The backlighting wipes out all contrast with the keyboard fonts, as it does on almost any light-colored key cap with a white backlight, and even in dim lighting you may want to leave the backlighting off. Luckily it’s not difficult to turn it off and on, but for this reason the black model would be a better functional choice.

PC trackpads have come a long way from the dreary days of old, and Dell offers a signature touchpad on the XPS 13 2-in-1. The surface is extremely smooth glass, offering a great feel and accurate movements. Multiple finger gestures work flawlessly making it easy to switch apps or scroll.

There’s not a lot going on as far as ports, with just two USB-C ports with Thunderbolt 3 support with four lanes of PCIe Gen 3 on each. There’s also a micro SD card slot, and a 3.5 mm headset jack, and that is it. Luckily, that should be enough for most people looking for a smaller 2-in-1 device, and expandability is still available thanks to the TB3.

Dell has made some other nice touches as well. There’s a battery charge indicator bar at the front of the laptop that you can easily see whether the laptop is open or closed, and lets you know at a glance how much battery is charged because the light expands from left to right to show the current charge state, and then turns off completely when the laptop hits 100%. The laser etched logo also works very well with the overall design aesthetic. It is an impressive, modern take on the XPS 13 in 2019, and the added functionality of this being a 2-in-1 adds even more capability.

Introduction System Performance: Unleashing Ice Lake
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  • Alistair - Saturday, November 16, 2019 - link

    Did you see the Lenovo Flex 14 with AMD sponsored on Linus Tech Tips today?

    $550 instead of $1000, double the GPU performance (i3 is in this model is not the G7 graphics one), double the CPU performance 4 vs 2 cores, 3 times the memory (12GB instead of 4GB lol Dell). Try that.
    Reply
  • penev91 - Sunday, November 17, 2019 - link

    Why test it against the Ryzen 5 and not Ryzen 7 with Vega 10? Reply
  • JanW1 - Monday, December 2, 2019 - link

    Maybe there was no Ryzen 7 laptop at hand that has been reviewed? They are not exactly common (well, maybe more common than Icelake laptops actually).

    The real omission I find is not even _mentioning_ that on paper this Intel top-of-the-line iGPU should clearly loose out to AMDs top-of-the line Vega 10 - given the latter gets proper cooling.
    Now since in many laptops the Ryzen 7 Vega 10 does _not_ get enough cooling and throttles to performance levels at or below Ryzen 5 Vega 8 (think about HP Envy x360 for example), maybe the point is moot.
    Reply
  • hanselltc - Sunday, November 17, 2019 - link

    I guess this isn't charging as much of a premium as MS did for additional integrated storage, but did it really not warranty a mention in the downside part of the conclusion? Reply
  • sbl780 - Sunday, November 17, 2019 - link

    Great review with lots of details. I have an XPS13 9360 (non-2-in-1, 2017 vintage) and love it.

    I would have mentioned that the USB-C charging means that one of the two USB-C ports is unavailable when charging, unless you also use a USB-C dock with power passthrough. (My 9360 can charge by USB-C but also has a dedicated barrel connector for charging.)

    One minor nit is that the model number is, on at least the Final Thoughts page, given as 9370 when it should be 7390.
    Reply
  • chrkv - Monday, November 18, 2019 - link

    Fourth page "Gen 9.5 graphics, the core of which was first introduced back on Skylake all the way back in 2019" - 2019 doesn't seem to start so long ago to be "all the way back" :) I think you've meant 2015 here. Reply
  • Evil Underlord - Monday, November 18, 2019 - link

    "Complimenting Intel’s CPU upgrades for Ice Lake is an even more extensive upgrade on the GPU side of matters."

    Complimenting the CPU sounds easy enough - it does well in tests. Complementing it, though, that doesn't seem to go so well.

    #GrammarPedantsForTheWin
    Reply
  • Evil Underlord - Monday, November 18, 2019 - link

    This sounds great! But...

    I use an older XPS13 for work now, and the keyboard is awful. This one sounds substantially worse. I simply won't buy a laptop with a bad keyboard if I can help it, so this Dell is off the list. I'm sticking with Lenovo, despite their many flaws, and the fact their keyboards have gone downhill. They're still better than the competition. If Dell would adopt a sensible keyboard (I don't need a slightly thinner laptop, thanks), I'd buy their product in a flash.

    Good job on the display ratio, though - at last.
    Reply
  • Reflex - Monday, November 18, 2019 - link

    Not sure what to say to this one, the XPS13 keyboard is great in the ultrabook space. I agree the 2-in-1 takes getting used to and won't be everyone's cup of tea, but the standard XPS13 has one of the best keyboards I've ever used on an ultrabook. Reply
  • svan1971 - Tuesday, November 19, 2019 - link

    more like the icelake thaweth. Reply

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