Inside Newegg: They give us a Tour and you a Prize
by Anand Lal Shimpi on February 14, 2006 3:31 PM EST- Posted in
- IT Computing
Established in 2001, Newegg has quickly become a household name among AnandTech readers. They originally won the hearts of many readers by offering extremely competitive prices and keeping customer service a top priority. Since their humble beginnings the company has grown tremendously, with net sales in 2005 of approximately $1.3 billion, a 30% increase over the prior year. Newegg currently stocks over 60,000 different products and ships up to 25,000 orders per day, 98% of them within 24 hours.
On a recent trip to Los Angeles we were given the opportunity to take a tour of one of Newegg's warehouses. While we've been able to tour Newegg's facilities in the past, this time they let us publish pictures and take you on a virtual tour of their facilities - effectively letting us follow the path of an order after it is placed online. Newegg sweetened the deal even more by working with us to give away some of their product to you all, but more on that later.
Newegg is trying to target 2 day turnaround for all shipments, regardless of shipping method, thanks to strategic placement of their warehouses all over the country. The warehouse we toured is a medium sized generation 2 model at 180,000 square feet, Newegg’s latest warehouse is a third generation model at 300,000 square feet in Tennessee designed to service the east coast.
What you see in the picture above is a glimpse at where the action takes place in Newegg's 180,000 square foot facility, this article will give you a brief look inside Newegg and how your orders get from their website to the shipping truck so very quickly.
Facebook
Twitter
RSS
122 Comments
View All Comments
Kuroyama - Tuesday, February 14, 2006 - link
Since no one was specific about location, seems the link to the contest on "The Secure Area" page wasn't fixed, although the entry later in the article is OK.bigboxes - Tuesday, February 14, 2006 - link
I had to use IE. I'd rather not have to use IE if at all possible.bldckstark - Wednesday, February 15, 2006 - link
I clicked the link in the article, and the advertisement link on the left frame, and both worked just fine for me with FF. The ad opened a new window, the link changed pages. Also I haven't seen it mentioned yet guys, but I bet this article is already linked all over the net.Anand and crew, how much is traffic up (or down) over normal since you posted this article?
allometry - Wednesday, February 15, 2006 - link
I would check your FF install. I'm using 1.5 and had no issues signing up...Marlin1975 - Tuesday, February 14, 2006 - link
Sorry but what is that based off of??? I have used both for a LONG time between items that were basic small to large items such as engine heads I have ported or crankshafts and can say Fed-Ex ground has never been a problem for me or anybody else i know that ships a good deal. Even in the anandtech forums most swear by Fed-Ex ground way before UPS.
Also if Fed-Ex ground is the same price as UPS ground then why does Newegg not offer Fed-Ex ground?
superkdogg - Wednesday, February 15, 2006 - link
If UPS ground is better, can somebody tell them that my laptop ram that I ordered two weeks ago(!) should be here by now. Not only did the shipment originate in New Jersey and miss Wisconsin instead landing in Phoenix (already late at this point), it was then rescheduled for delivery another 6 days later(!!).So far it's been 14 days (counting weekends, so a little slack there). This wouldn't be so bad, but that I'm off work after some surgery and can't sit up long enough to use my desktop. So I'm stuck struggling with my new laptop that I got cheap since it has only 256 MB of ram. Try to play any game with integrated graphics and 256 MB using XP (Home in my case) - ain't pretty. Oh well, allegedly my additional 1 MB is coming sometime soon (unless it inexplicably ends up in Nova Scotia on its way back).
superkdogg - Wednesday, February 15, 2006 - link
Oops. Obviously 1 MB wouldn't make much difference. 1 GB would.Cygni - Wednesday, February 15, 2006 - link
Im with you, FedEx Ground blows UPS Ground away in my book. I always fork over the extra couple bones to get FedEx Ground when I blow paychecks on newegg (fairly regularly) after a couple "experiments" when Newegg switched to UPS... Boxes always come quicker, and in much better shape.I do like the OPTION of shipping with either, but for my dollar, im going with FedEx.
LoneWolf15 - Wednesday, February 15, 2006 - link
Ditto. I'll choose FedEx Ground over UPS Ground anytime. They've been more gentle on my packages, I've gotten far better customer service too. I'll gladly pay a buck extra per package to get FedEx Ground over UPS Ground.bob661 - Wednesday, February 15, 2006 - link
Yeah, UPS Ground blows ass.